Our trained technical support professionals are here to help! All editions of Envision Cloud have access to email support. For your convenience, you don't even have to leave your Envision Cloud to contact our technical support team! Let's learn how to open a Support Ticket in Envision Cloud:
1. Hover over "Help" in the upper right corner. Select "Open Support Ticket" from the dropdown.
2. A box will then pop up on your screen. Here you will enter your email in the "Your Email" field. In the "Your Question/Issue" field you can describe the issues you're facing or enter questions you may have.
3. By clicking "Open Support Ticket," a Support Ticket is created, and a member of our technical support team will reach out to you via the email provided, as soon as possible!