Processing Returns On Credit Cards

  1. Create a sales transaction in Sales Register screen and add the items that the client wishes to return.

  2. Click the edit pencil to open the items that are being returned, and then choose the "Return Item" button for each.

  3. Click "Take Payment". Process the same way you would a normal transaction. The Total Due amount will be a negative number.

  4. Once you swipe the card, the credit will process and will be added to the payment list.

  5. Click "Cash Out" to save and complete the transaction.

NOTE: Returns do not give an authorization code.

Important: The return may take time to process. This length of time is defined by the customer's banking institution.

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