Online Booking - General

Select the desired options for your online booking page.





Enable Online Booking

Check this box to enable booking online by clients.

Send email to employee/salon after appointment booked

Select from these options if you would like an email to be sent to the employee booked or the business when an appointment is booked online.

Hide Service Prices

Select this option to not display service pricing on the online booking page.

Override Calendar Settings and Use The Employee Work Schedule For Online Booking

This option forces clients booking appointments online to use the employee work schedule when looking for availability. This option is useful if you want your employees to be able to book appointments during their off-hours, but you don't want clients to be able to do so.

Request Only

Select this option if you want the booking page to function as a booking request system. This will disable the real-time booking, and not show any requested appointments on the appointment calendar. An email will be generated and sent to the business's email address to alert you of requested appointments.

Only allow booking on the hour

Choosing this option will only allow appointments to be booked on the whole hour (9:00 am, 12:00 pm, etc.)

Disable new client registrations

Check this box to only allow clients with an email address on file to book appointments.

Disable first available employee/Disable first available male/female

Check this box if it DOES matter which employee is the first available for online booking. If you have a certain rotation for booking or routine, then this box is helpful. 

Store credit card on file before completing booking

Check this box to require a client to enter a credit card to book appointments online. Cards are now pre-authorized for $1 when a client puts a credit card on file for online bookingto ensure the card is valid and has an available balance. 

Important Note: This option does not apply if the appointment is made with Reserve with Google. If a client is able to book an appointment without providing a card and you have the store credit card feature enabled, ensure Reserve with Google is not enabled as it does not require a card to be saved on file upon booking. 

Holding Credit Cards on File is available in the Preferred & Ultimate versions of Envision Cloud and requires integrated credit card processing. To upgrade, please contact our Sales Team at 800.231.9445 or

Deposit Method

This is where you can choose whether to require a deposit for an appointment. If you choose to require a deposit, you can either require a flat amount or percentage of the service booked.


Deposit Amount

If a deposit is required, you would either enter the dollar amount of the flat amount deposit or the percentage of the service for the deposit. 

Deposit in Online Booking is available in the Ultimate version of Envision Cloud and requires integrated credit card processing.To upgrade, please contact our Sales Team at 800.231.9445 or

Opt-Out of 'Reserve With Google' Bookings

Check this box to not allow clients to reserve directly from your business's Google information page.

Hours Before Appointment Where Online Cancellation Is Not Allowed

Enter the number of hours prior to appointments that clients are able to cancel from Reserve with Google. For example, if 2 is entered here, clients will be able to cancel an appointment up until 2 hours prior to the appointment time. This also applies to online booking through the Custom Mobile App with Envision Cloud. 

Lead Hours before booking is allowed

Enter the number of hours after which clients may book appointments. For example, if 12 is entered into the field, then clients must choose appointment times that are 12 hours in advance of when they are submitting the booking. If left at 0, there will be no lead time and clients may book the very next open time slot.

Appointment Selection Format

This is where you can choose how you want clients to see your availability. You can either display the full week or a single day at a time. 


Google Analytics ID

By entering your google analytics ID, you can track online booked appointments. 

Look at your online booking statistics in the reports tab here.

Employee Name Format

This is how your employee's names will be formatted on the online booking screen when a client books an appointment. 


Online Booking URL

Input the desired URL (website link) name for your business.

Important Note: Once you submit a URL name, you CANNOT change it later. Please verify the spelling of your selected URL name before registering your URL.


Link to your company Facebook/ Twitter page

Input your company Facebook and Twitter page links and the corresponding image will show and be linked on your online booking web page.


Email address for online booking notices

By default, the email address that is displayed on your web page for clients to contact is the email used under the General tab in the Company Settings. If you wish to have an alternate email display on your page, enter it into this field.

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